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Our Commitment to Accessibility

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Information Academy is committed to ensuring equal access, inclusion, and usability of our website for all users, including persons with disabilities. We believe accessibility is a fundamental human right and an essential part of providing quality educational and professional services.

This commitment is guided by:

• The Persons with Disabilities Act, 2014 (Botswana)

• The Botswana National Policy on Disability

• Principles of universal design and reasonable accommodation

• International accessibility standards, including the Web Content Accessibility Guidelines (WCAG)

We strive to ensure that our digital content can be accessed and used with dignity, independence, and effectiveness by everyone.

 

2. Legal and Policy Basis (Botswana)

 

In Botswana, accessibility obligations arise primarily from:

• Persons with Disabilities Act, 2014

  • Prohibits discrimination on the basis of disability

  • Requires reasonable accommodation and access to services, information, and facilities

• National Policy on Disability

  • Promotes full participation of persons with disabilities in education, employment, and information access

Although Botswana law does not yet mandate a specific technical web accessibility standard, Information Academy adopts WCAG 2.1 Level AA as a recognized and internationally accepted benchmark for digital accessibility.

 

3. Accessibility Standards We Aim to Meet

 

We aim for the website to conform as closely as possible to:

• WCAG 2.1 Level AA (and where feasible WCAG 2.2)
  These guidelines are organised around four principles:

• Perceivable – Information can be perceived by users in different ways

• Operable – Website functionality is usable via keyboard and assistive technologies

• Understandable – Content is clear, readable, and predictable

• Robust – Content works with current and future assistive technologies

 

4. Accessibility Features on This Website

 

We have taken steps to make the website accessible, including:

 

4.1 Visual Accessibility

• Clear text contrast between foreground and background

• Resizable text without loss of content or functionality

• Logical page structure using headings and landmarks

 

4.2 Keyboard and Navigation Accessibility

• Core website functionality is accessible using a keyboard

• Logical tab order and focus indicators

• Avoidance of content that traps keyboard focus

 

4.3 Screen Reader Compatibility

• Semantic HTML structure to support screen readers

• Descriptive headings and labels

• Meaningful link text where possible

 

4.4 Content and Readability

• Plain, professional language appropriate for educational contexts

• Consistent navigation and layout across pages

• Avoidance of flashing or seizure-inducing content

 

5. Known Limitations

 

While we actively work toward accessibility, some areas may not yet be fully accessible. For example:

• Older documents or third-party materials may not fully meet accessibility standards

• Some embedded content or external platforms may be outside our direct control

We treat accessibility as an ongoing process and prioritise improvements based on user feedback and impact.

 

6. Assistive Technologies

 

The website is designed to be compatible with commonly used assistive technologies, including:

• Screen readers (e.g., NVDA, JAWS, VoiceOver)

• Screen magnifiers

• Keyboard-only navigation

• Browser accessibility tools and settings

Compatibility may vary depending on device, browser, and assistive technology combinations.

 

7. Reasonable Accommodation

 

In line with Botswana law, Information Academy is committed to providing reasonable accommodation to ensure equal access to our services.

If you encounter any accessibility barriers or require content in an alternative format (such as:

• Accessible documents

• Plain-text versions

• Audio explanations

• Additional assistance for course access

we will make reasonable efforts to accommodate your request.

 

8. Feedback and Accessibility Support

 

We welcome feedback on the accessibility of our website. If you experience difficulty accessing any part of the site, or if you have suggestions for improvement, please contact us.

Accessibility Contact Details:
Email: support@informationacademy.co.bw
Phone: +267-75-177-527
Address: Matebeleng, 4 km Outside Phakalane, Gaborone, Botswana

Please include:

• The page URL

• A brief description of the issue

• The assistive technology or device you are using (if applicable)

We aim to respond to accessibility enquiries within 5–10 business days.

 

9. Ongoing Improvements

 

Information Academy is committed to continuous improvement of digital accessibility. We:

• Review accessibility during website updates

• Train content contributors on accessibility awareness

• Monitor evolving legal, policy, and technical standards

Accessibility is integrated into our broader mission of inclusive education, ethical leadership, and professional excellence.

 

10. Statement Review

 

This Accessibility Statement will be reviewed periodically to ensure continued alignment with:

• Botswana law and policy

• International accessibility standards

• Technological changes and user needs